Shipping policy

Kardz.Biz is responsible for your order from placement, to production and packaging. Once your order has been handed over to the shipping carrier, our responsibility ceases.

That means any items damaged in shipping must be addressed with the shipping carrier themselves. 
If your order is returned to us due to undeliverability, a reshipment fee of 100% of the original shipping cost will be required.

SHIPMENT TRACKING NUMBERS

As Kardz.biz custom creates its products per individual order, shipment tracking numbers can be available only after production is completed. It usually takes from 2 to 4 weeks depending on design and location to produce the Kardz. We will update you through the process. When the order is shipped we'll provide you with the tracking number for it.

TURNAROUND TIMES

As all our Kardz are custom printed with 24 Karat Cold and Semi-precious metals the Kardz.Biz Models are shipped within 14-21 days of confirmed purchase. In the event that we are unable to complete production within the specified time frame,  we will accommodate for the additional time spent on production.

Please keep in mind that we do not guarantee delivery dates, the date you are provided with is simply an estimate.

On rare occasions, where the print output may not meet our quality control standards, we’ll have no choice but to reprint your order, causing delays.

CUSTOMS POLICY FOR INTERNATIONAL ORDERS

Customs policies vary widely from country to country. Kardz.Biz does not have control over these fees, nor can we predict the exact cost of these fees.

Thus, we are not responsible for informing you of the specific fees that may apply; it is your responsibility, as the customer and the importer, to check what your country’s requirements are for all customs fees, before placing your order.